Fulfilled the order quickly and the pricing / Shipping charges were more than fair.
Excellent service, excellent response, excellent product. We are very happy with the marble tile we received and it looks fantastic on the wall. The only reason this is not 5 star is because one of the boxes had three of the corner sides broken out. I am not sure how it...
I had the hardest time getting a local company who sold this product, but did not stock it, to get 6 boxes for me. They didn't want to help. Tilesbay took my order and shipped right away. They offered several shipping methods and actually contacted me with their concerns ...
My experience with the Tiles bay representatives was professional and courteous, from the placement of the initial tile order to processing the refund, since the die lot from the manufacturer, did not match. A special thank you to Ben Cooper, for all of his help, as well. On...
Excellent Service--fast shipment--would definitely use this company again.
Outstanding customer service. The first order of slate tiles contained many broken tiles that the whole order had to be replaced. Customer service reps were very helpful in making sure I received the same lot. The replacement order arrived with no breakage!...
Beverly Van Metre
Ordering through tilesbay.com was convenient and budget friendly. I ordered MSI's Sierra Blue ledger stone. I got great pricing, saved over $400 by purchasing through them! As promised, two days later I got the email that my order was ready for pickup. And get this, I got...
I must comment that you guys have a great customer service, quick, attentive customer service desk, and crystal-clear payment policy.
When I ordered a sample, I received a 6"x6" tile. Moreover, your picture clearly shows four tiles to one square foot. However, I received 12"x12" tiles. I took them because it was impractical for me to wait for another order to arrive. Also, it took the whole week from th...