Mountain Bluestone Pavers 24x36 Flamed. Ordered 10 pavers. They were delivered promptly. Tilebay sent an advance email with pictures of random stones from the order for my approval. Product arrived in great condition. I will definitely order from Tilebay in the future f...
I ordered Mystic Gray Interlocking Mixed Finish Mosaic tiles for a bathroom remodel. The first shipment arrived quite promptly but unfortunately the packaging left a lot to be desired and about half the tiles were broken. I contacted Tilesbay and they shipped out replacemen...
we are very pleased with our backsplash .. a lot of the pieces were broken when we rec'd .. felt they could of been packaged a little more securely & the boxes should of been marked FRAGILE ....
Very nice, but a box arrived damaged even though shipped on a pallet.
Heartfelt thanks to YOU @ TILESBAY,
For providing me with such a beautiful 2 inch square pool trim tile that couldn't be found in over 15 other online tile company catalogs i googled & researched. you actually had 2 in your ATMOSPHERE COLLECTION, the other being Citrine; ...
Paul La Mastra
I ordered two pallets of travertine coping. They sent me a light colored one and a dark colored one. After several calls and emails they allowed me to bring the dark pallet back to the warehouse to exchange for another light pallet. It wasted an entire day bringing a fork...
I was very happy with my order and with the customer service!
Tiles are gorgeous! They were packaged very well and no tiles were damaged during shipment.
Excellent customer service. Received a prompt phone and e-mail response to my inquiry and was walked through the process on this chat. Wonderful!!