Amazing tile and service review by TED on 12/17/19
Ease of Order
Value for Money
Very good product installed easy and looks great,
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The pieces themselves are fine. Customer service was very responsive. Unfortunately, some of the pieces arrived broken. I had under ordered anyway, so I had to get more. I was disappointed to not get any credit for the broken pieces, but the company did promptly send a new...
Douglas B. Evans
Great Company to do business with since their communication is far more excellent than any other tile co I have worked with...and the fastest shipping. Product Ordered - Imperial Red Granite...
We received our order but had several pieces broken during shipping. It happens. However, the shipping company driver could not wait around for me to review all the items in our large order and left. We have been told that it will take 4-5 weeks to determine if the shippin...
They were very helpful and informative. Checked with me to make sure the order was correct before shipping it out.
Tilesbay sent me a shipment wherein over half of the product was literally shattered into pieces and dumped on my front porch in shoddy boxes. When I asked about replacement or refund, they assumed no responsibility whatsoever and did not reply. Pathetic customer service wit...
I was in a real bind when it came to my house project. I had to get something in quickly so when I looked around for 2” thick coped stone, the prices were incredibly high until I came across Tilesbay.com. I ordered the marble stone and within a day I got an email from some...
Hello. I just wanted to send a note of thanks because my tiles arrived and are exactly as I pictured. I appreciate the personal attention your customer service team provided. Additionally, the delivery company you used (Custom Companies) is excellent. Thank you again!...